Collection is free, and it is the fastest way to get an order. You buy online, we put it aside, and you pick it up in person during the hours below.
Where to come
| Address | Suite 11.7, Level 11, East Wing Tower, 25 Nelson Rd, Box Hill VIC 3128 |
|---|---|
| Collection hours | Mon–Sat 10:00am–6:00pm · Closed Thursday, Sunday and public holidays |
| Ask for | Samuel Tang |
| Phone | 03 9191 2333 |
How it works
- Place your order and choose Collection at checkout. There is no charge.
- We put the order aside and email you when it is ready.
- Come in during collection hours and quote your order number. Bring photo ID if someone else is collecting on your behalf.
Orders are held for fourteen days. If you cannot make it in that window, tell us and we will either hold it longer or refund it — whichever suits you.
Fast local pickup, backed by real human support
Order online and collect free from our Box Hill counter once your ready-for-collection email arrives.
Samuel can help with stock, pack sizes, product formats, label directions, collection timing and order questions.
For personal medical advice—including suitability with medicines, pregnancy or a health condition—speak with your GP or pharmacist.